Privacy Policy for Pioneer Appliance Services

Your privacy is important to us at Pioneer Appliance Services. This Privacy Policy outlines how we collect, use, and share your information through our website, as well as your rights and choices regarding such information when you use our services, including submitting call requests via our online form.

Information We Collect

We collect the personal information you provide to us voluntarily when you request a service call through our online form. This may include your name, phone number, email address, and any other details you provide that are relevant to your service request.

Additionally, we may collect non-personal browsing data through cookies or web beacons to enhance your user experience and improve our website's functionality. This information may include your IP address, browser type, and pages accessed on our website.

How We Use Your Information

The information we collect is used to contact you regarding your service requests and to provide you with our repair services. By contacting us, you consent to us and our partners reaching out via phone, email, or text for service-related purposes.

Information Sharing

We may share your information with our trusted partners to fulfill your service requests and for operational needs. We do not sell your personal information to any third parties.

Your Legal Rights and Limitations

By using our website and services, you waive your right to sue or take any legal action beyond direct negotiation for any disputes arising from or related to our website or services. In the event of any claims, the maximum compensation you agree to is limited to $100. You also agree to bear your own legal fees and expenses in resolving any disputes.

Opt-Out and Contact Information

If you prefer not to have your information shared or wish to opt out of future communications, please contact us at the following telephone number: (305) 306-1038. We will promptly address your request in accordance with applicable privacy laws.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to review this policy periodically for any updates or changes. Your continued use of our website and services following the posting of changes will mean you accept those changes.

This Privacy Policy complies with U.S. laws governing privacy protection and is effective as of the date noted. Thank you for trusting Pioneer Appliance Services with your appliance repair needs.